Effective Date: JANUARY 26, 2023

1. Introduction

AMERICAN ROCK FACILITY MAINTENACE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website, products, or services.

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Your name, email address, phone number, and mailing address.  
• Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.  
• Other Information: Any additional information you voluntarily provide, such as feedback or survey responses.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our services: We use your information to deliver the services you request, respond to inquiries, and personalize your experience.  
• To communicate with you: We may use your contact information to send you important updates, news, and marketing communications related to our products and services.
• For analytics and research: We analyze your usage data to understand how our website is used and to improve our services.

4. Sharing Your Information

We do not share nor sell your personal information with third parties for marketing purposes. However, we may share your information with:

• Service providers: We may engage third-party service providers to assist us with certain aspects of our business, such as website hosting, email delivery, and data analysis. These providers may have access to your personal information in order to perform their services on our behalf.  
• Legal requirements: We may disclose your personal information if required to do so by law, regulation, or in response to a valid legal request.  

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there may be risks involved in transmitting your personal information electronically.  

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.  
• Rectification: You may request that we correct any inaccurate or incomplete information.  
• Erasure: You may request that we delete your personal information under certain circumstances.
• Restriction of processing: You may request that we restrict the processing of your personal information.
• Data portability: You may request that we transfer your personal information to another organization in a structured, commonly used, and machine-readable format.
• Object: You may object to the processing of your personal information for certain purposes, such as direct marketing.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.  

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:  

AMERICANROCK@ARFMUSA.COM